Redefine your customer experience with DWR and Salesforce
Create a single view of the customer and change the way you manage customers for the better, forever.
Our Client Success
DWR + Salesforce
Our Salesforce Consulting Team begin by understanding your business. We have been implementing and supporting CRM since 2009 and bring a depth of experience and knowledge gained through many years of successful delivery.
We will engage with you and your executives reviewing your current processes and understand your pain points. Through this consultative process we find many of our customers challenges gaining further insight into your specific business requirements.
Understand your customers better with Salesforce, the worlds #1 CRM
Accurate Customer Data
Salesforce allows you to identify, understand and assist customers without the worry of using innaccurate data.
Improved Customer Service
Provide outstanding customer service with Salesforce allowing all areas of your business to access a complete customer history at anytime.
Sales & Marketing Automation
Salesforce takes the burden out of managing customers by automating everyday sales and marketing tasks.
Useful Analytical Data & Reporting
Create useful customised reports that draw data from a single source of customer data.
Business Review
Once we have an overview of your business challenges, we can then start to discuss possible solutions involving the Salesforce product suite.
Sales Workflow Review
Salesforce allows you to build suitable sales processes that match your company’s requirements. It sits on the Force.com platform which can be leveraged to optimise and enhance your sales workflow, leaving you the customer to focus on growth or any other critical KPIs.
ERP Requirements Planning Tool Kit
Simplify the complex task of selecting the right ERP solution for your business with our comprehensive Requirements Planner. Our expertly designed tool helps you identify, prioritise, and articulate your organisations specific ERP needs, ensuring that you find the perfect fit for your unique requirements.
Manage Your ERP Evaluation Team
Assign roles, track progress, and facilitate effective communication within the team, ensuring seamless collaboration and a well-coordinated evaluation process.
Define Your ERP Module Requirements
Streamline your ERP evaluation by defining and prioritising the vital modules for your organisation's success. Select the ideal ERP solution customised to meet your module requirements and optimise your business operations.
Refine Your ERP Functionality Requirements
Enhance your ERP evaluation process by fine-tuning your functionality requirements with our comprehensive feature list, organised by module. Simplify the task of identifying and prioritising the specific functionalities your business needs to streamline operations.
Create Your ERP Evaluation and Implementation Timeline With Your Target Milestones
Effortlessly outline your ERP evaluation and implementation journey with our customisable timeline feature. Set target milestones and track progress as you navigate through the process. Our intuitive tool empowers you to plan and visualise key stages, ensuring a structured and successful ERP evaluation and implementation within your desired timeframe.
Get a Visual Representation of Your ERP Project Implementation Progress
Gain a clear and visual representation of your ERP project implementation progress with our dynamic tracking feature. Our tool provides intuitive charts and graphs that showcase key milestones, tasks, and their completion status. Stay informed, monitor progress, and ensure a smooth and successful implementation of your ERP solution.
Book your live Salesforce demo
and start amplifying your success
DWR delivers the tools to amplify success; by bringing the right technology, process framework, and team of business experts together.
We're an award-winning ERP technology partner based in Sydney and Melbourne.
Talk to a business technology expert about your challenges, needs, and business growth goals.
