NetSuite ERP for the Telecommunications, ISP and Mobile Network Industries

Unlock robust financial capabilities, gain meaningful customer insights, and harness intelligent automation tailored to the unique needs of the telecommunications sector.

We chose DWR as they took the time to gain a detailed understanding of the current challenges our business was facing, and clearly illustrated how we could harness modern ERP platform like NetSuite, to solve them. Their ability explain all possible approaches, and advise on the most effective solutions for Superloop’s specific needs was outstanding.

Intro - NetSuite ERP for Banking and Financial Services Firms

Discover the ERP platform for Telecommunications, Internet Service Providers and Mobile Networks



Effortlessly manage multiple currencies, automate bank feeds and reconciliation, ensure accurate revenue recognition and handle recurring revenue, streamline expense management, and simplify purchase orders, requisitions, and approvals.


Business intelligence

Leverage NetSuite's SuiteAnalytics reporting and powerful role-based dashboards to gain real-time transparency into your organization's performance. Personalized reporting tools make it easier for all users to understand your business and make informed decisions.



Boost customer acquisition and retention with an integrated CRM system. Understand your customers on a deeper level and foster value-driven interactions. Transform initial acquisitions into long-term relationships through targeted activities.


Sales & marketing

Empower your sales team with the tools they need to excel. Provide them with real-time access to customer information, sales data, and performance metrics. Streamline sales processes, improve collaboration, and drive sales growth.



Operate more efficiently with advanced automation capabilities. Automate and streamline processes across accounts payable, salesforce and lead management, proposal and contract management, commission and transaction reporting, customer service, and more.

Make data-driven decisions across all departments of your Telco.

Enable everyone to make faster, data-driven decisions.

NetSuite brings secure, role-based access and powerful dashboards to improve visibility and efficiency.


The NetSuite advantage for Telco Companies

In the face of rising customer expectations for frictionless digital experiences, telecom companies need to bridge the experiential gap with digital-native competitors. NetSuite ERP provides a future-focused digital framework to increase flexibility, operational efficiency, and meet evolving customer needs.

Unify your business processes, automate operations, and amplify your success with NetSuite's award-winning cloud-based platform.


Complete communication history, all in one place.


Customer 360 view of AR ageing, sales and service activities and KPIs.


Case management directly from customer records.


Selective calendar sharing.


See marketing campaign histories on customer records.


Fully customisable alerts and reminders.

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ERP Requirements Planning Tool Kit

Simplify the complex task of selecting the right ERP solution for your business with our comprehensive Requirements Planner. Our expertly designed tool helps you identify, prioritise, and articulate your organisations specific ERP needs, ensuring that you find the perfect fit for your unique requirements.

ERP Requirements Planner
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Manage Your ERP Evaluation Team

Assign roles, track progress, and facilitate effective communication within the team, ensuring seamless collaboration and a well-coordinated evaluation process.

Build Your ERP Evaluation Team
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Define Your ERP Module Requirements

Streamline your ERP evaluation by defining and prioritising the vital modules for your organisation's success. Select the ideal ERP solution customised to meet your module requirements and optimise your business operations.

Select Your ERP Module Requirements
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Refine Your ERP Functionality Requirements

Enhance your ERP evaluation process by fine-tuning your functionality requirements with our comprehensive feature list, organised by module. Simplify the task of identifying and prioritising the specific functionalities your business needs to streamline operations.

Refine Your ERP Functionality Requirements
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Create Your ERP Evaluation and Implementation Timeline With Your Target Milestones

Effortlessly outline your ERP evaluation and implementation journey with our customisable timeline feature. Set target milestones and track progress as you navigate through the process. Our intuitive tool empowers you to plan and visualise key stages, ensuring a structured and successful ERP evaluation and implementation within your desired timeframe.

Create a Detailed ERP Implementation Project Plan
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Get a Visual Representation of Your ERP Project Implementation Progress

Gain a clear and visual representation of your ERP project implementation progress with our dynamic tracking feature. Our tool provides intuitive charts and graphs that showcase key milestones, tasks, and their completion status. Stay informed, monitor progress, and ensure a smooth and successful implementation of your ERP solution.

Visualise Your ERP Evaluation Project
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Financial Capabilities - NetSuite ERP for Banking and Financial Services Firms

Robust financial capabilities


Native multi-currency support


In-built bank feeds and reconciliation


Revenue recognition and recurring revenue


Complete expense management


Purchase orders, requisitions & approvals


End-to-end customer management


Role-based access with advanced security features


Traceability of all actions with a full audit history

NetSuite ERP - Customer Acquisition
NetSuite highlights for Telecom Firms

Customer acquisition

Boost customer acquisition and retention with integrated CRM. Understand your customers in greater detail and have value-driven interactions. Turn acquisition into long-term retention with targeted activity.

Get your complimentary eBook
"Why CRM Software Is Vital to Your Revenue Generation Strategy".

NetSuite ERP - Business Intelligence
NetSuite highlights for Telecommunications Companies

In-built business intelligence

NetSuite's SuiteAnalytics reporting and powerful role-based dashboards bring real-time transparency into the organisation's performance.

Personalised reporting tools make understanding your business faster and easier for all users.

Get the full datasheet on NetSuite SuiteAnalytics.

NetSuite ERP - Automation
NetSuite highlights for Telecommunications Companies

Advanced automation

Operate more efficiently thanks to advanced automation capabilities.

Automate and streamline processes across AP, salesforce and lead management, proposal and contract management, commission and transaction reporting, customer service, and more.

Learn more about automation.

NetSuite ERP - A Unified Solution
NetSuite highlights for Telecommunications Companies

A unified solution

Gain a unified business management platform that seamlessly integrates Financials, CRM, Sales and Marketing, customer service, omnichannel commerce, and more.

How can you determine the digital transformation ROI for a unified ERP system? Get your complimentary business guide to find out.

NetSuite ERP - A Cloud-Native Solution
NetSuite highlights for Telecommunications Companies

Your cloud-native platform

In 1998, NetSuite pioneered cloud technology as the first company dedicated to delivering business applications over the internet.

Today, NetSuite helps over 31,000 customers worldwide to unify business processes, automate, and amplify their success through their award-winning cloud-native solution.

See NetSuite's recent awards.

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NetSuite ERP: a Capable Core for Telecommunications, ISP and Mobile Networks

In response to consumers expecting frictionless digital-first experiences, FinTechs and Neobanks have brought significant innovation to the financial services industry.

Incumbent banks and finance firms are catching up – but there is still an experiential gap compared to their digital-native competitors.

Telecommunications firms need a future-focused digital framework to increase flexibility, operational efficiency, and meet evolving customer needs.

Your complimentary business guide new guide explores how Telco firms can:

➡️ Identify legacy system inefficiencies.
➡️ Effectively evaluate ERP platforms.
➡️ Quickly build your lasting competitive advantage.

NetSuite ERP - Customer Stories
NetSuite banking and financial customer stories in APAC


Superloop, a leading telecommunications infrastructure company, understands the indispensable role of technology in driving its success and enabling future growth ambitions.

Telecom Brokerage Inc.

TBI initially looked at NetSuite to replace QuickBooks and provide CRM, but it later customised NetSuite to handle complex and mission-critical commissioning functions.


GLC is one of the fastest-growing teleco in the Philippines, providing hardware, software, and associated services. These include IP telephony, PBX, VoIP, and unified communications-as-a-service (UCaaS).


NetSuite, GO a leading telecommunications company, with real-time visibility into the financial performance of its business from a consolidated level down to individual transactions.

Book your live ERP demo

and start amplifying your success

DWR delivers the tools to amplify success; by bringing the right technology, process framework, and team of business experts together.

We're an award-winning NetSuite ERP partner based in Sydney and Melbourne.

Talk to a business technology expert about your challenges, needs, and business growth goals.