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NetSuite Point of Sale (POS) is a modern, cloud-based retail solution designed to enhance customer experiences, streamline in-store operations, and unify sales channels. By integrating seamlessly with NetSuite’s ERP system, NetSuite POS enables real-time visibility, optimised inventory management, and superior customer service across all touchpoints.
NetSuite POS connects in-store, online, and mobile sales channels into a unified system. Customers can enjoy a seamless shopping experience with options like buy online, pick up in-store (BOPIS) or return in-store, regardless of where their purchase originated.
Access up-to-the-minute data on inventory levels across all locations. This ensures accurate stock availability, enabling sales associates to fulfil customer requests without delays.
The intuitive, touch-screen interface is customisable to fit your business’s workflows, making it easy for employees to process transactions, look up inventory, or manage customer information.
NetSuite POS provides tools for capturing and managing customer profiles, purchase histories, and preferences. Personalised recommendations and loyalty program integration enhance customer engagement and retention.
Accept a wide variety of payment methods, including credit/debit cards, mobile wallets, gift cards, and split payments. NetSuite POS ensures secure payment processing with PCI compliance.
Easily set up and manage promotions, discounts, and coupon programs. Automated application of discounts ensures accuracy and improves the checkout experience.
Streamline the returns and exchange process with automated workflows, reducing the time and complexity for both staff and customers.
Gain insights into sales trends, customer behaviours, and employee performance with real-time dashboards and reports. Use this data to optimise operations and drive strategic decisions.
By integrating inventory, sales, and customer data, NetSuite POS ensures a seamless shopping experience across all channels, improving satisfaction and loyalty.
Automating sales, returns, and inventory processes reduces manual errors and streamlines operations, allowing staff to focus on delivering excellent customer service.
With live updates across all systems, businesses can make informed decisions about inventory, promotions, and staffing needs.
NetSuite POS supports multi-location and multi-channel operations, making it easy to scale as your business expands.
As part of the NetSuite ecosystem, NetSuite POS integrates seamlessly with ERP, CRM, and eCommerce modules, providing a single source of truth for all retail operations.
NetSuite POS is more than a point-of-sale system; it’s a comprehensive solution that connects in-store operations with the broader retail ecosystem. By delivering real-time data, automation, and omnichannel capabilities, it empowers retailers to enhance customer experiences, optimise operations, and grow their business.
DWR is a multi-award winning NetSuite Solution provider with over 15 years of experience in helping our clients, select, solution, implement and maintain their NetSuite platform.