Exetel

Exetel, an internet service provider, faced challenges in managing financial operations, billing processes, and service tracking as they expanded. Their outdated systems couldn’t handle the growing complexity of their operations. They chose NetSuite for its advanced financial management and operational tracking tools. Since implementation, Exetel has improved billing accuracy, streamlined financial reporting, and enhanced service tracking. These changes have enabled the company to focus on expanding their network while delivering reliable internet services to their customers.

• Improved billing accuracy to reduce customer disputes.
• Streamlined financial reporting for better decision-making.
• Enhanced service tracking to optimise network performance.
• Real-time insights into financial and operational metrics.
• Scaled operations to support new service offerings.

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