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Industry Solutions
NetSuite for Hotel Groups
The #1 Cloud ERP for Hotels and Accommodation Providers
Multi-Property Chaos
Managing finances, operations, and guest data across multiple properties with separate systems creates inconsistent reporting, delayed insights, and inability to compare property performance effectively.
Financial Consolidation Nightmares
Monthly close processes that take weeks, manual inter-property reconciliations, and lack of real-time financial visibility make it impossible to make timely, data-driven decisions about your portfolio.
Guest Experience Inconsistency
Without centralised guest data and preferences, delivering consistent service across properties becomes impossible, leading to disappointed guests and damaged brand reputation.
Operational Inefficiencies
Disconnected systems for reservations, inventory, F&B, and facilities management create duplicate data entry, errors, and inability to optimise resources across properties.
Scalability Bottlenecks
Manual processes for reporting, compliance, and property onboarding create barriers to growth, making expansion costly and risky while existing properties suffer from lack of attention.
Centralised Multi-Property Management
Manage all properties from a single platform. Real-time consolidation, automated inter-company transactions, standardised processes, and unified reporting ensure consistency and control across your entire portfolio.
Dynamic Pricing and Revenue Optimisation
Maximise revenue across all properties. Integration with revenue management systems, dynamic pricing strategies, demand forecasting, and channel management optimise occupancy and ADR across your portfolio.
Integrated Financial Management
Real-time financial visibility across all properties. Automated consolidation, multi-currency support, inter-property billing, and compliance management streamline financial operations and accelerate month-end close.
Guest Experience Management
360-degree guest view across all properties. Centralised CRM, loyalty programme management, preference tracking, and personalised marketing ensure consistent, exceptional experiences that drive repeat business.
Operational Excellence Platform
Streamline operations across your portfolio. Centralised procurement, shared services management, standardised SOPs, and performance benchmarking drive efficiency and reduce operational costs.
Client Success
Sonnel - Multi-Property Hospitality Group
Challenge: Growing hospitality group managing multiple hotels with legacy systems creating inefficiencies in financial reporting and operational control, limiting scalability.
Solution: NetSuite deployment for integrated financial management and operational oversight across all properties.
Results:
- Improved financial reporting for better decision-making
- Streamlined management of hotel operations
- Real-time insights into property performance metrics
- Enhanced ability to scale operations across new properties
- Reduced administrative workload to focus on strategic growth
Pro-Invest Group - Hotel Management & Development
Challenge: Managing financial and operational processes across multiple properties with systems lacking integration and scalability to track property performance and streamline operations.
Solution: NetSuite implementation to consolidate financial data, provide real-time reporting, and support operational efficiencies across their hotel portfolio.
Results:
- Consolidated financial data across multiple hotels
- Improved reporting accuracy and timeliness for property performance
- Streamlined operational workflows to enhance efficiency
- Real-time insights into financial and operational metrics
- Scaled operations to support new hotel developments
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Multi-Property Financial Management
Automated consolidation across all properties with multi-currency support, inter-company eliminations, and property-level P&L. Real-time financial reporting and variance analysis enable informed portfolio decisions.
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Venue Operations Management
Comprehensive management of rooms, F&B, events, and facilities. Centralised reservation systems, inventory management, staff scheduling, and maintenance tracking ensure operational excellence.
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Revenue Management Integration
Seamless integration with RMS platforms for dynamic pricing, channel management, and yield optimisation. Track RevPAR, ADR, and occupancy metrics across all properties in real-time.
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Customer Relationship Management
Unified guest database across all properties with preference tracking, stay history, and loyalty programme management. Personalised marketing campaigns and service delivery drive guest satisfaction.
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Supply Chain Optimisation
Centralised procurement with vendor management, contract negotiations, and spend analysis. Leverage group buying power while maintaining property-specific requirements.
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Analytics and Business Intelligence
Comprehensive dashboards and KPI tracking across all properties. Benchmark performance, identify trends, and make data-driven decisions with customisable reporting tools.
Why Wholesale Distributors Choose DWR
Deep Hospitality Understanding
15+ years implementing business systems for Australian hotel groups like Pro-Invest Group and Sonnel. We understand multi-property complexity, guest experience requirements, and hospitality financial management.
Proven Hotel Solutions
Our NetSuite implementations include hospitality-specific configurations, PMS integrations, revenue management setups, and reporting frameworks designed for hotel group operations.
Scalable Implementation Methodology
Established approach for hotel implementations that supports portfolio growth, handles property acquisitions, and integrates with existing hospitality systems.
Ongoing Hospitality Support
Continuous support for new property onboarding, seasonal adjustments, system optimisations, and operational improvements as your portfolio evolves.
Frequently Asked Questions
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Transform Your Hotel Operations
Stop letting operational complexity destroy your profitability and guest satisfaction.
Hotel groups using NetSuite report significant improvements in financial visibility, operational efficiency, and guest satisfaction, enabling rapid portfolio expansion while maintaining service excellence and profitability.
Ready to Modernise Your Hotel Group?
Multi-Property Operators → Book Your Portfolio Operations Assessment
Evaluate current systems and identify consolidation opportunities
Growing Hotel Groups → Get Your Financial & Operations Analysis
Assess multi-property management and revenue optimisation
All Hotel Operations → Talk to a Hospitality Industry Expert
Discuss your specific operational challenges and growth objectives
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