Peak sales seasons bring unique challenges for wholesalers and online retailers. From managing inventory to meeting increased customer demands, effective preparation is key to success. This guide explores strategies to optimise your operations and maximise opportunities during peak periods.
What You’ll Learn:
- Scaling Seasonal Resources:
- Equip temporary staff with intuitive, cloud-based systems to reduce training time and errors.
- Analyse past hiring successes and challenges to improve resource allocation and efficiency.
- Demand Forecasting and Scenario Planning:
- Use historical data and trends to optimise inventory levels and avoid stockouts or excess inventory.
- Leverage cloud ERP tools like NetSuite to automate demand planning with features such as sales forecasting and automated notifications.
- Proactive Customer Communication:
- Manage expectations by sharing shipping cut-off times and providing real-time order updates.
- Use automated notifications via email and SMS to keep customers informed throughout the order process.
- Reaching the Right Customers at the Right Time:
- Integrate CRM systems with inventory and sales tools to identify high-value customers and anticipate their needs.
- Automate follow-ups and create targeted campaigns to boost pre-peak season orders.
- Automating for Peak Performance:
- Reduce manual workload and errors by automating repetitive tasks across the supply chain, sales, and finance.
- Optimise warehouse operations with tools like barcode scanning, picking strategies, and cycle count plans.
- Leveraging ERP for Competitive Advantage:
- Use ERP systems to centralise operations, improve stock visibility, and enable data-driven decision-making.
- Scale operations rapidly while maintaining process consistency and reducing operational costs.
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