Peak sales seasons bring opportunities but also challenges for wholesale distributors. From managing inventory to fulfilling customer expectations, preparation is critical to stay ahead. This guide outlines strategies to streamline operations and scale efficiently during high-demand periods.
What You’ll Learn:
- Scaling Seasonal Resources:
- Equip temporary staff with intuitive, cloud-based systems to minimise errors and streamline onboarding.
- Use role-based access to simplify workflows and reduce the risk of information overload for new team members.
- Demand Forecasting and Scenario Planning:
- Optimise inventory by analysing historical sales data, demand patterns, and short-term trends.
- Leverage tools like NetSuite ERP for demand planning with methods such as seasonal averages and automated notifications.
- Reaching Out to Customers at the Right Time:
- Use CRM systems to segment contacts, target high-value customers, and automate email and follow-up reminders.
- Build customer trust by proactively managing relationships and offering tailored solutions.
- Proactive Communication:
- Keep customers informed of shipping updates, cut-off times, and order statuses with automated notifications.
- Use integrated ERP and CRM systems to trigger real-time updates and improve customer satisfaction.
- Warehouse and Inventory Optimisation:
- Implement automation to manage stock levels, reduce excess inventory, and optimise picking processes.
- Use advanced warehouse management features like mobile RF barcode scanning and cycle count plans to boost efficiency.
- Leveraging NetSuite for Peak Season Success:
- Automate repetitive tasks like reordering and fulfilment to minimise manual workload.
- Empower teams with unified tools that enable better decision-making and enhance operational flexibility.
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