Koko Black

Koko Black, a premium chocolate manufacturer, faced challenges with managing production quality, inventory levels, and supply chain complexity. Their legacy systems lacked integration and real-time tracking, which hindered their ability to scale operations. NetSuite was chosen for its end-to-end supply chain management capabilities and real-time data insights. After implementation, Koko Black has improved production planning, achieved better control over inventory, and enhanced quality tracking for their premium products. These improvements have allowed Koko Black to expand their distribution network while maintaining the high standards their customers expect.

• Real-time tracking of premium chocolate production quality.
• Improved inventory control to reduce waste and shortages.
• Optimised production planning to meet seasonal demand spikes.
• Enhanced visibility across the supply chain for better collaboration with suppliers.
• Scaled operations to expand distribution into new markets.

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