Chatime

Chatime, a leader in the bubble tea industry, struggled with maintaining inventory accuracy, managing rapid expansion, and ensuring consistent quality across multiple locations. Their existing systems couldn’t keep up with the demands of their growing franchise network. They selected NetSuite for its integrated approach to inventory management, supply chain optimisation, and real-time reporting capabilities. Since going live, Chatime has improved supply chain transparency, reduced stockouts, and ensured timely delivery of high-quality ingredients to franchisees. These enhancements have enabled Chatime to expand its presence while maintaining operational excellence.

• Centralised inventory management across all franchise locations.
• Improved supply chain visibility for timely ingredient deliveries.
• Real-time reporting to track franchise performance and growth.
• Reduced stockouts and wastage through better forecasting.
• Scaled operations to support rapid expansion in new markets.

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