Better Music, a retailer of musical instruments and accessories, faced challenges in managing inventory, ecommerce operations, and customer service. Their outdated systems could not support the growing complexity of their online and in-store sales. They selected NetSuite for its comprehensive retail and ecommerce management capabilities. Post-implementation, Better Music has improved inventory accuracy, streamlined order fulfilment, and gained real-time insights into sales trends. These improvements have enabled the company to deliver a better shopping experience and expand their customer base.
- Enhanced inventory tracking for musical instruments and accessories
- Streamlined order fulfilment for faster customer deliveries
- Real-time insights into sales trends for better inventory planning
- Improved ecommerce operations to support growing online sales
- Delivered a seamless omnichannel shopping experience