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Bacchus Wine Merchant prides itself on its hand-picked portfolio of exclusive wines that supply Australia’s favourite venues and high-end restaurants. Established in 2001, the family-owned company has already experienced impressive growth. And to yield greater productivity and more efficient operations, Bacchus has chosen DWR to implement a NetSuite ERP (enterprise resource planning) system.

Bacchus Wine MerchantThe Bacchus team previously relied on data exports and manually collating spreadsheets to understand stock levels and operational requirements. The company’s server-based version of MYOB was adding too much time (and frustration) to simple workflows. The business had outgrown its legacy business management systems and now wanted a cloud-based business framework to support future growth.

Ali Farhart, Operations & Purchasing Manager at Bacchus, explains, “Whenever we exported large volumes of data, or even if we had too many users accessing the system at once, MYOB would consistently crash. Simple tasks like reporting or placing a purchase order were just slow and frustrating.”

Bacchus Chooses DWR

NetSuite was one cloud ERP solution that Bacchus wanted to review. DWR stood out as the Australian partner for a NetSuite implementation. Ali was immediately impressed with the professional yet personable approach of DWR.

“We could tell it was the right connection straight away”, Ali notes. “We’d met with a few different solution providers that just hadn’t impressed us. The boys at DWR came prepared, were easy to get along with, and brought a hugely positive attitude to the whole engagement.”

Bacchus chose to partner with DWR to implement a new NetSuite ERP instance that will consolidate and streamline business operations.

Some of the impressive features of NetSuite ERP the Bacchus team is looking forward to leveraging include:

  • Significantly reduced administration with all reporting and operational data now live in the one, capable cloud-based system.
  • Accurate, live data that staff can access anytime, anywhere.
  • Greater efficiency through integration and automation of additional data sources, such as payroll and 3PL systems.
  • Consolidated financial and operational reporting available at the click of a button.
  • Customer 360 dashboards that equip sales reps with a unified, real-time view of top-selling products and other crucial sales and customer activity data.

Read more about Bacchus Wine Merchant and its incredible portfolio of wine suppliers here: https://bacchuswinemerchant.com.au/

Or learn more about how a NetSuite ERP system, implemented by DWR, can amplify your business success.

Schedule your discovery session with DWR

The team at DWR are here to help you realise faster operational efficiency and cement your competitive advantage. Book your discovery session with our team of NetSuite ERP experts now.


DWR NetSuite

Tiernan OConnor

Tiernan O'Connor is an accomplished Sales Director and NetSuite expert at DWR Consulting, a top-tier NetSuite Solution Provider and Implementation Partner. With over 25 years of experience in Sales, Marketing, Cloud ERP and technology, Tiernan has become a trusted authority in the NetSuite Partner community, helping businesses of all sizes streamline their operations and achieve success. Tiernan's in-depth understanding of NetSuite's capabilities and his extensive experience in implementing cloud-based ERP solutions have positioned him as a thought leader in the industry. He is known for his ability to identify and execute tailored strategies that meet each client's unique needs, ensuring they unlock the full potential of NetSuite's powerful features. Connect with Tiernan on LinkedIn

One Comment

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