Industries – Manufacturing
and Wholesale Distribution
Our Client Success
A rugged solution for the outdoor adventurer
BajaRack was created as a rugged solution for the adventurer that likes to go off the beaten track. Like many companies, BajaRack started with engineers that like the outdoors and the challenges that come from extreme off-road adventure. They decided to build their own equipment that would withstand one of the most outrageous off-road races in the world – the Baja 1000.
The company philosophy is quite simple – to offer its customers the best products available in the market that they will enjoy and be proud of owning for many years. The California with the manufacturing plant located in Ensenada, Mexico. Its sole distributor in Australia, however, is based on the NSW Central Coast.
“The level of attention and interaction that Nigel and his team have offered us is unprecedented in my experience dealing with suppliers of any description for many years.”
Aaron MitchellBajaRack Australia
Why did BajaRack choose NetSuite ERP, implemented by DWR?
After a soft launch in the local market, BajaRack experienced significant sales growth. The company needed a single, multi-purpose business management system that would allow them to manage stock movements, sales activity, invoicing, warranty information and CRM functionality in the one place.
More than just excellent functionality, Aaron’s passion for delivering exceptional service was the thing that most attracted him to DWR.
BajaRack found DWR, an Australian NetSuite partner, that was aligned to their passion of delivering exceptional customer service.
“Implementing NetSuite and partnering with DWR has completely transformed our business- they have helped us move to the next level.”
Aaron MitchellBajaRack Australia
The outcomes BajaRack achieved with NetSuite ERP
Implementing a NetSuite ERP system and partnering with DWR has transformed the BajaRack business and helped the company move to the next level.
As Aaron comments, “The professionalism of the DWR staff is nothing short of first-class. I would recommend them without any hesitation to any growing business or any business running multiple software systems that wants to remove inefficiencies from their workflow, and really drive their business forward.”
Streamlined financials that remove inefficiencies
Easier stock and inventory management
Improved visibility from a single platform
Simplified warranty management
A live view of all sales activity
Customer relationship (CRM) integration
ERP Requirements Planning Tool Kit
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Refine Your ERP Functionality Requirements
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